Our Prompt & Efficient Emergency Tree Removal Process

Immediate Response

• You contact Down To Earth Tree Service after a storm or emergency.
• Depending on the severity, a dedicated emergency crew can be dispatched the same day—including nights and weekends.
• Before arrival, you may be asked to send pictures of the damages and tree access points to help them prepare equipment (like cranes if needed).
  

Contract & Documentation

• You’ll receive an emergency services contract that needs to be filled out and signed before crews are dispatched.
• This protects you and allows the company to proceed with insurance billing.
• The contract usually requires basic information about your property, the incident, and your insurance carrier.
  

Insurance Handling

• Down To Earth Tree Service works directly with your insurance carrier.
• They handle the billing, invoicing, and mitigation paperwork—so there’s no upfront cost to you in most cases.
• They’re experienced in dealing with insurance adjusters and will explain charges (such as emergency minimums, crane use, or labor costs) if questioned.
  

Tree Removal Process

• Crews safely remove the tree, even using cranes at night if necessary to protect your property.
• The goal is to mitigate further damage quickly, not just remove the debris.
• They also ensure the property is safe and accessible after the emergency.
  

Ongoing Support

You’ll get follow-up communication about the insurance process and any additional repairs (roofing, siding, structural) that may need attention. If you don’t already have a repair contractor, they can recommend reputable contractors in your area.